Our salesman David, was very professional and sincere in his presentation. We felt comfortable dealing with him. Although we didn’t come into make a purchase that day, only to see if we would like the Encore when our present lease came up, his sales manager was able to give us a fair enough price to help seal the deal. My wife and I really loved the way the car looked. The red color was perfect.
Our battery was dead. Got tow truck for jump and then called Sullivan to see if under war. Talked to Michele, who was so helpful. Under warr and just call her after tow truck arrived. Did this and drove to Ocala. Car was fixed and ready to go in about 20 min. Could not have been happier. Michele is an asset to your dealership.
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sullivan Buick GMC!
We are disappointed to hear that you did not have a more positive experience with us at Sullivan Buick GMC. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (352) 433-0539.
Our staff is committed to providing each of our clients with the best automotive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sullivan Buick GMC!
The car locked up and was towed in for repair of anti theft system. On-Star sent a notice of the problem. I told the service dept. and the tow truck driver. According to the service ticket a new battery was put in and I was told I should drive the car 25 miles non-stop per week to keep the battery charged. No check of the system as I requested. I'm bringing it in on the 17th for an oil change and I will insist that the anti theft system be checked out as well as the transponders in both keys.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sullivan Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
Fast friendly service from God’s people at a spotless facility. Service advisor couldn’t have done any better. Your lucky to have a guy like Tony Sullivan hiring great staff. It’s at least the 15 vehicle our family has purchased so far.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sullivan Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!