729 Reviews Found
Confirmed Sales Customer
I have bought over 18 New cars and trucks from Sullivan GMC in Ocala Fl. They must be doing something right.. Best people I have ever dealt with.. Special Thanks to Mark Michelet who is the finance manager, and the crew in the service dept.
Doris T.
SUMMERFIELD
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Sullivan Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sullivan Buick GMC!
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Business Response
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I initially spoke with Robert in the service department to set up an appt to service my vehicle. He was able to make that appt. the same morning I called. When I arrived at the service dept, I was greeted by Michelle. She got my information quick and easy. She had a very pleasant disposition and a very positive attitude. When the work was completed, she was very thorough in explaning what service was completed
Cliff D.
HAWTHORNE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sullivan Buick GMC!
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Business Response
We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for choosing Sullivan Buick GMC and we hope to see you again.
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Confirmed Service Customer
I failed to bring my coupon for the oil change and tire rotation and told the man I forgot the coupon but would he give me the credit. The coupon was for $39 and it was apparent he did not. In the future I will look outside of there for service
Sue V.
OCALA
Business Response
Hello, we regret to hear that your experience with us was not a more positive one. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (352) 433-0539 so we can work towards a resolution. We look forward to hearing from you.
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Business Response
It is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for choosing Sullivan Buick GMC and we hope to see you again.
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Business Response
Hello, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Sullivan Buick GMC
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Business Response
Hi, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sullivan Buick GMC!
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Business Response
Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit!
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Business Response
Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Sorry to see Jay leave. Only sales rep we had great respect for.
Don L.
FAIRFIELD
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Confirmed Service Customer
Overall excellent. Just wish you had a way to dry the vehicle after the wash.
Michael A.
OCALA
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Confirmed Service Customer
very good , excellent, They took care of the problem right away.
Rocco D.
OCALA
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Confirmed Service Customer
Hi - I had an appointment for an oil change at 9:30. I arrived a bit early. I had an appointment at my office at 11:30. I just made the appointment. Almost two hours for an oil change with an appointment!
Thomas C.
ANTHONY
Business Response
Hi, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (352) 433-0539.