630 Reviews Found
Confirmed Service Customer
Service personnel did a good job, the person from the upholstery department needs training on how to greet customers and be proactive.
George S.
OCALA
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Confirmed Service Customer
oil and filter change as well as tire rotation was completed at a fair price.
Frank P.
OCALA
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Everything was fine except not all requested work was completed.
Richard R.
OCALA
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Confirmed Service Customer
From the purchase experience to service experience you get 5 stars
Arthur O.
OCALA
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Confirmed Service Customer
Matt the service mgr. was very nice, he found the problem & got it fixed.
Jerry S.
REDDICK
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Service rep was personable and informative. They complete the work with no problems even with virus prohibitions.
Jerome C.
OCALA
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
Was attended immediately. Lady Service Rep was very pleasant. Thanks
Celia R.
OCALA
Business Response
Thank you so much for your feedback! We hope you have a great day!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Fast, fair, Friendly!!!!!!!!! And they fed us lunch. Fourth car purchase from Sullivan��������������������
Karl G.
ASTOR
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
I did not feel any pressure from the salesman. They were very professional and worked with me to get the vehicle that I wanted.
Lynn C.
WILLISTON
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Pleasant, polite and efficient. Answered all questions and offered assistance.
Ronald N.
OCALA
Business Response
Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!
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Confirmed Service Customer
replacement part arrive and had to waiting until following week to get put in.
Ruth D.
OCALA
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (352) 433-0539 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
Jason was an extremely helpful and informative salesman. The entire staff was very friendly and helpful. The dealership was very clean as well. Love our GMC TERRAIN!
Tracy R.
FRUITLAND PARK
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Confirmed Sales Customer
The only real issue I had was the wait time to complete the transaction with the Finance Manager. That was a situation that was a bit our of his control due to a purchaser before me insisting on reading the complete contract. I would suggest when those case appear, and they will, that they be put with someone who can kind of guide them through the contract, thereby freeing up the finance manage to assist other folks.
John C.
BEVERLY HILLS
Business Response
Thank you for sharing your experience with us.�� We appreciate your feedback as it helps us grow as a dealership.�� We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Service Customer
The service writer was not knowledgeable of service write up system and actually wrote up my wife���s Envision rather than my Enclave! Nice lady but she needs training
Mary M.
OCALA
Business Response
We would like to thank you for sharing this feedback.�� We appreciate your feedback as it helps us grow as a dealership.�� We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Sullivan Buick GMC and we hope to see you again soon!