Thank you for this excellent feedback! We're glad to hear that our team provided with a memorable experience. We're always here to help, so please let us know if there's anything else we can do for you.
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon.
Called and got an appointment the day before for an oil change service. When I arrived I was greeted at my car. Approximately 30 minutes later, my car was ready to go. How easy is that. Friendly, professional service, all while wearing a mask.
Hi, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sullivan Buick GMC Truck!
I was very pleased with the way I was treated at your dealership. It was my first time visiting since COVID. Safety steps were in place, where you completed paperwork outside, and I was a little confused. The Service Techs immediately came to my aid. They got me signed in and were advised of my problem, since I did not have an appointment. The needed work was completed in a timely fashion. Thank you.
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting with you again in the future. Take care!
I was told that a tire punctured by nails was not covered by my road side Service warranty so I paid for the tire. I called myself and found out that my warranty did cover it. This is the 2nd time something like this has happened.
Thank you for your feedback and we apologize that we did not meet your expectations. We want to look into your situation and discuss options to correct any mistakes. Please contact us at your earliest convenience so we can work on a solution.
We're sorry to hear about your most recent experience at our dealership. Customer service is our number one priority and we would like to further understand the details of what happened at our service department. Please contact our team at your earliest convenience.