I had my car in for the routine 5000 mile service on my Buick enclave. The waiting area is very comfortable with a television that’s close by that you can hear and a snack area that is very well taken care of and the coffee machine that provides six different kinds of beverage to drink making it very comfortable and pleasant. The snack area also has a table with chairs and more comfortable padded chairs if you want to be away from the television area. Overall, waiting for service is a comfortable pleasant experience helping time waiting feel very short. For 7 years their service has always been efective.