Welcome to Sullivan Buick GMC

I had to have my car towed to Sullivan Buick GMC to have serviced on a Saturday afternoon. I had the pleasure to deal with JC Gilbert in the Service Dept and he was so helpful and attentive to my situation. He had a quick diagnosis done and contacted me at home a short while later. Turns out my car just needed a battery and things were taken care of quickly and I was back in my car in no time. JC Gilbert made the whole process very satisfying and I give a thumbs up and 5 stars to him! Thank you soooo much!

Salesman went out of his way to get us the car an color we wanted.

Very friendly and helpful staff. We were treated very well

Had a misunderstanding about GM discount but overall very satisfied. Sean Collins, the salesman was very helpful and polite.

HAD FULL SERVICE DONE AND MINOR BODY REPAIRS AND THOUGHT THEY HAD OVERLOOKED ONE ISSUE. I CALLED BRITTANY AND SHE SPOKE TO SERVICE TECH AND HE ASSURED HER IT HAD BEEN REPAIRED. . WELL THEY WERE RIGHT! IT JUST TOOK A FEW HOURS TO RESET AND ALL IS WELL AGAIN! BUT THEY TOLD ME TO COME DOWN ASAP AND THEY WOULD RECHECK ALL! I WAS TREATED WIRH RESPECT AND I KNEW THEY REALLY CARED THAT MY ISSUES WERE ALL ADDRESSED AND MY CAR WAS IN PERFECT CONDITION!

After being discouraged at several other dealers in the area I went to Sullivan Buick GMC in Ocala and met with the sales staff. They greeted me with smiles and a positive vibe. No pushy sales people which was the best part. Enjoyed my visit so much I bought 2 cars from there!

Sullivan GMC is how it should be done! I bought my Acadia 4 years ago and I am thrilled I chose Sullivan. They have taken good care of me!!! During this Corona Virus mess I had to get my vehicle serviced. I was terrified to be out for personal reasons but from start to finish they got me in and out and even disinfected my vehicle! They met me outside and treated me with such kindness. I was overwhelmed with gratitude! This is what customer service is about right here! Thanks again Sullivan!!!!

Scheduled appointment, prompt service, courteous and professional, spent time with us without pressure. Explained all the details thoroughly and provided us with instructions for the correct utilization of our vehicle

Car buying experience was fantastic and their maintenence service of the vehicle was thorough and on schedule. Love my new Buick Envision and happy to deal with a company that cares about their customers at the time of the sale and beyond.

All the staff were so professional, the entire experience was awesome. We are so happy we bought our vehicle from Buick, would recommend anyone looking for a new car or truck to give Buick a try.

Recently, had my 2015 Chevy Sonic LTZ at the GMC dealership for routine maintenance. JC and the entire service department team did a fantastic job!!!

Bought a car at Sulivans and we were very happy with the way we were treated. Everyone we met was helpful and insured that all questions were answered. It was about as painless and pleasant as a car purchase could be. Very happy with our new car.

Service is great and we’ve always been taken care of. In and out, free car wash, what more could one ask for. Good honest folks over there at Sullivan Buick and GMC!

JC Gilbert went above and beyond to make sure that my vehicle needs were met. Got estimates for future work I will be needing and had requested. I will be back to this dealership agin for service!

Fast, easy, and had a little fun. Got the vehicle I wanted (and love) for a reasonable fair price. Justin Green worked with us and was great.

The entire crew at Sullivan Buick are always friendly, energetic, knowledgeable!! They take great care of me, service with a smile! And the prices are reasonable & they wash my car!!

nice, I had a cup of coffee while my car was worked on and talked several about the new cae models

I love this dealership!! Their staff is wonderful and they are super helpful and very knowledgeable about their cars and services....

Had an oil change and tire rotation. They found a oil gasket leak in the front and I returned several days later to have that taken care of. They provided me a loaner car on the day of the repair as it was an all day repair. Service was excellent, associate was pleasant and professional.

I just recently took my car for a 30,000 mile service as well oil change and tire rotation. As always, Michelle was professional and courteous in checking my car in and out that day! Jay and Heather were wonderful in setting up a loaner car for me as well! It is always a positive experience at Sullivan whether getting my car services or trading in for a new model!

I have been using Sullivan Buick GMC since I bought my used 2011 GMC Pick-up in October of 2012. I was given a good deal on trade and have continued to have Sullivan to service my vehicles. Yes, I bought another used 2015 from Sullivan in in April of 2017 it had 18,231 miles. Their finance department is excellent. Sullivan's service team is polite, listens to your needs and sets forth to service the vehicle. If they discover a problem with with the vehicle or need to make you aware of additional repairs or additional costs it is done forthright. You have the right to elect to continue service or postpone the service until another time. When I have had lengthy repairs they will transport me to another location for shopping or dining. Call the dealer when your are ready to return and you will be picked up. If service is completed and you are off their campus they will call to advise and send pick up when you are ready. Ask for a car wash and it will be done if the attendant is free. Be aware that the wash attendant washes and re-cleans the interior of your new or used vehicle at time of purchase. This dealership is excellently managed.

I have stayed away from car dealerships for years after some really bad experiences. I came into Sullivan prepared to fight but instead I was completely taken care if. I left with a great car at a great price with zero worry or buyers remose. Anthony Singh is a gem and I would highly recommend him and this dealership to anyone

As we traveling back home from Disney we had some car trouble and pulled into service a 1/2 hour before closing. The service support did everything to get us back on the road home!! Thank you!!

Our purchase experience at Sullivan Cadillac was outstanding. Ronnie, our sales associate and Rich the manager were professional, providing answers to all our questions and concerns. . The service department is very accommodating, doing quality prep and warranty work. This dealership has exceeded all our expectations.

Just bought my second truck from Sullivan in 3 years. Both of my experiences were very pleasant never any pressue or pushy selling tactics to get me to buy. Both times I dealt with the same salesman on both vehicles. Jay Tracey is are real pleasure to deal with and looks out for his customers and treats them with great respect and good customer service. Jay makes the whole sales expierence run smooth from beginning to end. Even after the sale he calls to check if you are happy and satisified with your vehicle. The service Dept. also has been a plessure to deal with, any time I have had a problem most minor that you could expierence with any new vehicle they have gotten me right in and taken care of the problem. I will definitely be going back to them in the future. The whole staff is very friendly and makes you feel welcome when ever you walk in to the dealership.