Staff
Administration
Zach Ellis
General Manager
Management
Charlie Hawkins
Used Car Manager
Timi Thomas
Sales Manager
Jay Tracey
Inventory Allocation Manager
Finance
Camryen Mingee
Finance Manager
Tony Ruiz
Finance Manager
Internet
Halie Caro-Wilder
Internet Manager
Sales
Princess Mercedes
Certified Sales & Leasing Professional
Sean Gruber
Certified Sales & Leasing Professional
Rich Bouker
Certified Sales & Leasing Professional
Brandon Large
Certified Sales & Leasing Professional
Joe Delprete
Certified Sales & Leasing Professional
Stephen Jones
Certified Sales & Leasing Professional
Daniel Antonino
Certified Sales & Leasing Professional
Alexus Grace
Certified Sales & Leasing Professional
Brandon Lea
Certified Sales & Leasing Professional
Brad Dechent
Certified Sales & Leasing Professional
Service
Brittany Gioielli
Service Advisor
Alex Deno
Service Advisor
Jay Inman
Service Advisor
Dylan Braden
Service Manager
Marc Perez
Service Advisor
Antoinette Tipton
Assistant Service Manager
Parts
Jacqueline Miller
Parts Specialist
John Terpstra
Parts Specialist
Daniel Sherwood
Parts Specialist
Aaron Reynolds
Parts Specialist
Zach Ellis
General Manager
Sep 25, 2026
Honestly went in with what other dealers called a
Honestly went in with what other dealers called a impossible task and the team came together and made my want a reality. I am super thankful for Daniel, Timmy and the rest of the team that helped me out.
Aug 09, 2026
Sullivan Buick has always been very professional and
Sullivan Buick has always been very professional and great to me. Thank you Manager Zach and Jay Tracey for taking care of all of my 2021 Buick Envision needs. You are the best!!
Aug 05, 2026
Adding warranties without permission .
Adding warranties without permission . Too much money and confusion. First one price and at the end a higher price
Jul 22, 2026
Sullivan team includeing service and sales take great
Sullivan team includeing service and sales take great care of my Family and friends. . Thank you to the Sullivan group
Jul 05, 2026
We haven’t considered visiting Sullivan Buick gmc for
We haven’t considered visiting Sullivan Buick gmc for years because of negative attitudes we experienced with employees a few years ago. But this visit really changed our opinion of this dealership. Anyone we had contact with was very nice.we especially liked Devon our salesman. We met him originally at Cecil Clark chevy quite some time ago and liked him then. We were very impressed with Zach the general manager and how very nice and personable he is.we actually had a long and very pleasant conversation with him.very nice man. We had a very nice experience at Sullivan Buick gmc. Thank you to all for our amazing buying experience.
Princess Mercedes
Certified Sales & Leasing Professional
Sep 01, 2026
Princess handled our trade-in beautifully.
Princess handled our trade-in beautifully. We came into Sullivan's yesterday just looking for options for trading in our older vehicle. We ended up buying a 2024 GMC Terrain. She was very helpful, courteous and knowledgeable. We couldn't be happier.
Aug 05, 2026
Adding warranties without permission .
Adding warranties without permission . Too much money and confusion. First one price and at the end a higher price
Jul 10, 2026
Princess is very professional and was friendly in dealing
Princess is very professional and was friendly in dealing with Linda Ann and me We felt comfortable and no pressure in the purchase of a vehicle.
Jul 06, 2026
Professional employees.
Professional employees.....kept me informed on where they were in the process. Would definitely return
Jul 05, 2026
We haven’t considered visiting Sullivan Buick gmc for
We haven’t considered visiting Sullivan Buick gmc for years because of negative attitudes we experienced with employees a few years ago. But this visit really changed our opinion of this dealership. Anyone we had contact with was very nice.we especially liked Devon our salesman. We met him originally at Cecil Clark chevy quite some time ago and liked him then. We were very impressed with Zach the general manager and how very nice and personable he is.we actually had a long and very pleasant conversation with him.very nice man. We had a very nice experience at Sullivan Buick gmc. Thank you to all for our amazing buying experience.
Sean Gruber
Certified Sales & Leasing Professional
Jul 25, 2026
Paperwork process took too long Done Sean was good at
Paperwork process took too long Done Sean was good at taking care of us ,but getting to the finance the wait was long
Jul 10, 2026
I had an excellent experience buying my new car from this
I had an excellent experience buying my new car from this dealership. From the moment I walked in, the entire process was smooth, professional, and stress-free. A special thank you to the salesperson, who was patient, knowledgeable, and took the time to answer all of my questions without any pressure. They made sure I found the right vehicle for my needs. I also want to recognize the finance representative, who was incredibly helpful throughout the financing process. They explained everything clearly, worked hard to find the best options for me, and made the paperwork quick and easy to understand.I truly appreciate the outstanding customer service I received from both of them. They went above and beyond to make my car-buying experience a positive one. I highly recommend this dealership to anyone looking for a new vehicle. Thank you for making this such a great experience
Jul 01, 2026
Sean was very helpful and the finance guy was very
Sean was very helpful and the finance guy was very helpful. The only thing about Sullivan we got there around 1200 met up with Sean and we did not leave until 3 to 4 hours later, which is really unacceptable due to computer crashing or maybe it took that long to get financing, I am unsure. We all survived
May 07, 2026
We came in on a Sunday and we were well received not
We came in on a Sunday and we were well received not pressured and everybody was very nice and we left that afternoon with the truck. Thank you for such a good experience Jim and Deb Scott.
May 06, 2026
Really great service, Sean is definitely the guy to go
Really great service, Sean is definitely the guy to go with if your looking to get into a new vehicle.
Rich Bouker
Certified Sales & Leasing Professional
Jun 19, 2026
Great customer service.
Great customer service. Very professional and knowledgeable. Thank you all for making this experience great.
Jun 02, 2026
Purchased several vehicles from this dealership over the
Purchased several vehicles from this dealership over the years, always a pleasant experience, no pressure, everything is explained, and it's nice to see some of the same faces there years later, that in itself speaks volumes of this dealership.
May 31, 2026
Attentive, knowledgeable and friendly staff - from the
Attentive, knowledgeable and friendly staff - from the receptionist to the Sales Manager. I would strongly recommend this dealership to family and friends.
May 05, 2026
They were great fast moving and wonderful to work with.
They were great fast moving and wonderful to work with. I would recommend them for anyone looking for a new or used vehicle.
May 01, 2026
The GM, Zach, went above and beyond to help me find my
The GM, Zach, went above and beyond to help me find my dream truck. His professionalism and courtesy is outstanding. It was a great experience, and an absolute pleasure working with him. I highly recommend Zach and his crew. If you are searching for a vehicle Zach is your man at Sullivan GMC.
Brandon Large
Certified Sales & Leasing Professional
Jul 27, 2026
After walking out of two other dealerships, it was a true
After walking out of two other dealerships, it was a true pleasure to do business with Sullivan. Daniel Antonino was not pushy at all, which made a refreshing change. He took his time with us and answered any questions we had. It took a while to meet with Brandon in finance, but when we did the process was quick and easy. Again, no forceful upsell. I cannot recommend this dealership highly enough.
May 06, 2026
Very Friendly staff !
Very Friendly staff ! They had exactly what I was looking for. I did not feel any high pressured sales.
Apr 29, 2026
I purchased my last car from Sullivan.
I purchased my last car from Sullivan. My agent was Brandon Large and he was the best salesperson I think I ever dealt with. Wish more sales people were like him and because we were so impressed with him is why we returned to deal with Brandon and purchase our new GMC The management man (Charles Hawkins) was just as impressive.
Apr 10, 2026
Very happy with my new car purchase.
Very happy with my new car purchase. Fair pricing and honest staff. Would recommend to friends.
Mar 27, 2026
daniel was a pleasure to work with , he knew what i was
daniel was a pleasure to work with , he knew what i was looking for and he came through for me
Brittany Gioielli
Service Advisor
Sep 25, 2026
Okay But,there have been times I waited a long time.
Okay But,there have been times I waited a long time. Restroom needed closer to waiting area.
Sep 22, 2026
I am extremely disappointed with my experience with
I am extremely disappointed with my experience with Sullivan Buick GMC, particularly the handling of a major engine repair, conflicting information, communication, and documentation. In June/July 2024, my 2019 Chevrolet Tahoe was brought to Sullivan for an engine issue. The dealership documented a broken #8 lifter and worn camshaft and, under warranty, replaced the camshaft and all 16 lifters. Before the repair, I personally scanned the vehicle and had time-stamped photos showing P0208 (Cylinder 8 Injector Circuit/Open) and P0308 (Cylinder 8 Misfire). I texted those photos directly to my service advisor, Brittany, on June 28, 2024. She acknowledged them and said she would get the information to the engine technician. Less than 34,000 miles later, the Tahoe developed another major lifter/camshaft problem. Sullivan diagnosed a failed #7 lifter and bad camshaft. Sullivan initially recommended replacing the entire engine for approximately $20,768, citing the vehicle's history, repeated failures, and concerns about future repairs. The proposed resolution later became another camshaft/lifter repair, with my portion approximately $8,363 after GM's Policy Evaluation Tool was used. What made this especially concerning was that Service Manager Dylan told me multiple times that another lifter/camshaft repair would essentially be a “band-aid” and that the problem would happen again. I was being asked to spend over $8,000 on essentially the same repair performed less than 34,000 miles earlier, while the Service Manager himself questioned whether it would last. There were other inconsistencies. Sullivan told me there was “no oil on the dipstick.” My husband had specifically checked the oil the night before the Tahoe was driven to Sullivan, and there was oil on the dipstick. We also had no low-oil or oil-pressure warning. When the vehicle was later removed from Sullivan, I videoed the oil being checked, and there was oil on the dipstick then as well. My greatest concern involves the documentation from the 2024 repair. When I asked Dylan what diagnostic testing had been performed, he told me the technician's notes were essentially the same as my invoice. He also stated to me in writing: “No DTC's were associated with this repair... Sometimes it can be picked up as a misfire but on yours, there was not...” I cannot reconcile that statement with my documentation. I have time-stamped photos from June 28, 2024 showing P0208 and P0308 Cylinder 8 Misfire, plus the text conversation proving I sent those codes directly to Sullivan's service advisor that same day and that she acknowledged receiving them. I repeatedly asked what diagnostic information was considered in 2024 and whether testing was performed to determine why the #8 lifter broke and the camshaft became worn, rather than simply replacing the damaged components. I never received a satisfactory explanation. I also experienced difficulty obtaining callbacks and complete answers. I ultimately escalated the matter through GM Corporate and Chevrolet Executive Resolution, but neither GM nor Sullivan provided a satisfactory resolution. My issue is not simply that an older vehicle needs an expensive repair. Vehicles break. My concern is that GM replaced the camshaft and all 16 lifters, another lifter/camshaft failure occurred less than 34,000 miles later, Sullivan's Service Manager described another repair as a “band-aid,” and statements made to me about the oil level and 2024 diagnostic codes are difficult to reconcile with the documentation I possess. I have retained the invoices, estimates, time-stamped code photos, texts, emails, video, maintenance records, and GM correspondence supporting these statements. Based on my experience with the communication, documentation, conflicting information, and handling of this matter, I will not be returning to Sullivan Buick GMC for any service work or recommending its service department.
Sep 20, 2026
Thorough, professional and friendly.
Thorough, professional and friendly. Courteous, helpful in understanding needs and respecting of opinions. Happy and pleased.
Sep 18, 2026
Completed the job and gave the completed check list my
Completed the job and gave the completed check list my after oil change! Chevrolet wildwood stopped doing this. Now a GMC fan.
Sep 18, 2026
Brittany always does a great job getting met signed in,
Brittany always does a great job getting met signed in, service done and checked out
Alex Deno
Service Advisor
Sep 20, 2026
I had Alex lie to me and sent me to palm chevrolet to get
I had Alex lie to me and sent me to palm chevrolet to get my 2026 canyon fixed that should have been under warrantee. Because of this I will never buy another car or truck from sullivan gmc
Sep 18, 2026
Completed the job and gave the completed check list my
Completed the job and gave the completed check list my after oil change! Chevrolet wildwood stopped doing this. Now a GMC fan.
Sep 16, 2026
Always receive excellent service & Alex keeps me well
Always receive excellent service & Alex keeps me well informed during the visit. Very good service
Sep 05, 2026
Everyone is always helpful and courteous.
Everyone is always helpful and courteous. I always have the best sevice. Service was prompt.
Sep 02, 2026
Good maintenance service on the Yukon, however we
Good maintenance service on the Yukon, however we requested the car to be washed due to our leaving to go out of town, and we did not have time to clean it. Unfortunately, the requested service was not provided - not sure why - and no one mentioned at pick up that it was not done.
Joe Delprete
Certified Sales & Leasing Professional
Aug 20, 2026
Everyone i had dealt with was informative and
Everyone i had dealt with was informative and professional in my opinion about the purchase of the car i bought from this dealer. Thank you
Jul 21, 2026
Everyone was very nice and helpful.
Everyone was very nice and helpful. This is the fifth or sixth car I have purchased from you. So the service was great or I would not been coming back .
Jul 09, 2026
This was my second car I bought from Joe at Sullivan’s
This was my second car I bought from Joe at Sullivan’s GMC. He was very professional and easy to talk to. Very helpful in getting familiar with the car.
May 18, 2026
Everyone at the dealership, starting with my salesman
Everyone at the dealership, starting with my salesman Joe, were so invested in getting me the best possible deal. Zach, the Sales Manager went above and beyond to ensure that I was completely satisfied before signing the contract. The signing of the contracts blew me away with the advanced technology that the dealership has implemented! KUDOS to the entire staff!!
Mar 04, 2026
Thank you all involved in assisting me with my new
Thank you all involved in assisting me with my new vehicle, and can’t be more happier!
Jay Inman
Service Advisor
Sep 26, 2026
The customer service experience in the service department
The customer service experience in the service department has consistently been disappointing. My husband and I have repeatedly had to involve a manager or even our sales representative in order to get issues addressed or resolved. We shouldn’t have to escalate routine service concerns every time we bring our vehicle in. We would expect the service department to communicate effectively, take ownership of issues, and provide a consistent level of customer service without requiring management intervention.
Sep 18, 2026
Completed the job and gave the completed check list my
Completed the job and gave the completed check list my after oil change! Chevrolet wildwood stopped doing this. Now a GMC fan.
Sep 05, 2026
My service guy was excellent with helping me with my
My service guy was excellent with helping me with my problem and he was very professional at what he does.it was my first time there and everyone was very nice compared to Ocala Honda I had a very bad experience with them and they lost me as a customer.i.judt want to say thank you GMC.
Aug 31, 2026
When I needed help the most, Dylan and Jay came through
When I needed help the most, Dylan and Jay came through for me. So happy!
Aug 31, 2026
Jay handles my vehicles but the whole team is great!
Jay handles my vehicles but the whole team is great! Sullivan should be proud to have them representing the company. Sales gets you in the door but service keeps you coming back!!!
Charlie Hawkins
Used Car Manager
Jul 06, 2026
Jay in service did great job.
Jay in service did great job. He is nice and gets it done wright. Thanks
Aug 03, 2025
Every person on the floor or on services good people
Every person on the floor or on services good people they tack to you as a family,i love my Sullivan Deadly 💝
Jul 23, 2025
Great place to do business.
Great place to do business. Very professional and knowledgeable. Had exactly the model I wanted to purchase.
Jun 11, 2025
This is my third time perching a vehicle from that
This is my third time perching a vehicle from that location and they have always exceeded my expectations. Special thanks to Charley and Princess
May 13, 2025
Exceptional service and a stress free truck purchase!
Exceptional service and a stress free truck purchase! I recently purchased a truck from Sullivan Buick GMG and I couldn’t be more pleased with the experience. From start to finish, the team provided excellent service, making the entire process smooth and hassle-free. They were knowledgeable and genuinely committed to helping me find the right vehicle without any pressure. I truly appreciate their transparency and efficiency, making what often can be a stressful experience. I would highly recommend Sullivan Buick GMC. Thank you for making this a positive experience for us.
Dylan Braden
Service Manager
Sep 22, 2026
I am extremely disappointed with my experience with
I am extremely disappointed with my experience with Sullivan Buick GMC, particularly the handling of a major engine repair, conflicting information, communication, and documentation. In June/July 2024, my 2019 Chevrolet Tahoe was brought to Sullivan for an engine issue. The dealership documented a broken #8 lifter and worn camshaft and, under warranty, replaced the camshaft and all 16 lifters. Before the repair, I personally scanned the vehicle and had time-stamped photos showing P0208 (Cylinder 8 Injector Circuit/Open) and P0308 (Cylinder 8 Misfire). I texted those photos directly to my service advisor, Brittany, on June 28, 2024. She acknowledged them and said she would get the information to the engine technician. Less than 34,000 miles later, the Tahoe developed another major lifter/camshaft problem. Sullivan diagnosed a failed #7 lifter and bad camshaft. Sullivan initially recommended replacing the entire engine for approximately $20,768, citing the vehicle's history, repeated failures, and concerns about future repairs. The proposed resolution later became another camshaft/lifter repair, with my portion approximately $8,363 after GM's Policy Evaluation Tool was used. What made this especially concerning was that Service Manager Dylan told me multiple times that another lifter/camshaft repair would essentially be a “band-aid” and that the problem would happen again. I was being asked to spend over $8,000 on essentially the same repair performed less than 34,000 miles earlier, while the Service Manager himself questioned whether it would last. There were other inconsistencies. Sullivan told me there was “no oil on the dipstick.” My husband had specifically checked the oil the night before the Tahoe was driven to Sullivan, and there was oil on the dipstick. We also had no low-oil or oil-pressure warning. When the vehicle was later removed from Sullivan, I videoed the oil being checked, and there was oil on the dipstick then as well. My greatest concern involves the documentation from the 2024 repair. When I asked Dylan what diagnostic testing had been performed, he told me the technician's notes were essentially the same as my invoice. He also stated to me in writing: “No DTC's were associated with this repair... Sometimes it can be picked up as a misfire but on yours, there was not...” I cannot reconcile that statement with my documentation. I have time-stamped photos from June 28, 2024 showing P0208 and P0308 Cylinder 8 Misfire, plus the text conversation proving I sent those codes directly to Sullivan's service advisor that same day and that she acknowledged receiving them. I repeatedly asked what diagnostic information was considered in 2024 and whether testing was performed to determine why the #8 lifter broke and the camshaft became worn, rather than simply replacing the damaged components. I never received a satisfactory explanation. I also experienced difficulty obtaining callbacks and complete answers. I ultimately escalated the matter through GM Corporate and Chevrolet Executive Resolution, but neither GM nor Sullivan provided a satisfactory resolution. My issue is not simply that an older vehicle needs an expensive repair. Vehicles break. My concern is that GM replaced the camshaft and all 16 lifters, another lifter/camshaft failure occurred less than 34,000 miles later, Sullivan's Service Manager described another repair as a “band-aid,” and statements made to me about the oil level and 2024 diagnostic codes are difficult to reconcile with the documentation I possess. I have retained the invoices, estimates, time-stamped code photos, texts, emails, video, maintenance records, and GM correspondence supporting these statements. Based on my experience with the communication, documentation, conflicting information, and handling of this matter, I will not be returning to Sullivan Buick GMC for any service work or recommending its service department.
Sep 21, 2026
This is the worst experience I have ever had purchasing a
This is the worst experience I have ever had purchasing a car! They would not tell me what the figures were being presented to the bank only what the payment woud be. The truck we traded in was not paid off in a timely manner. The vehicle they sold us ended up having numerous issues. We did not actually take possession of the vehicle until 1 and 1/2 months later. Most of the time it was sitting in the partking lot. If you ask me they should make 1 if not 2 payments on the vehicle since we did not have it during that time.
Sep 18, 2026
Completed the job and gave the completed check list my
Completed the job and gave the completed check list my after oil change! Chevrolet wildwood stopped doing this. Now a GMC fan.
Aug 31, 2026
When I needed help the most, Dylan and Jay came through
When I needed help the most, Dylan and Jay came through for me. So happy!
Aug 29, 2026
The customer service team was great and the technician
The customer service team was great and the technician was very helpful didn’t like the new system to see when things were complete on my phone
Stephen Jones
Certified Sales & Leasing Professional
Apr 30, 2026
Worked with Steve Jones.
Worked with Steve Jones. Very professional. Listen to what WE had to say. Work hard to make a deal
Apr 29, 2026
Very friendly and patient.
Very friendly and patient. Worked with us on getting a good price and the right vehicle
Mar 24, 2026
We were very well served from the time we arrived until
We were very well served from the time we arrived until we left, everyone was very attentive and left satisfied
Mar 16, 2026
We were able to find the right car for us easy purchase
We were able to find the right car for us easy purchase the salesman were awesome and friendly answered all our questions and we test drove 3 SUV’s and salesman was nice throughout.
Mar 09, 2026
Stephen Jones, our salesman, was easy to work with.
Stephen Jones, our salesman, was easy to work with. He was patient to wait until I got ready to buy. I wish we could have gotten a little better deal but we got what we wanted.
Halie Caro-Wilder
Internet Manager
Dec 21, 2025
Halie assisted me with the details of the vehicle and
Halie assisted me with the details of the vehicle and purchase over the phone. Zach and Alexus assisted me once arriving at the dealership. The entire experience exceeded our expectations. Amazing dealership with kind and helpful individuals.
May 04, 2025
He was amazing!
He was amazing! He has done everything he said he would do and alot more.
May 02, 2025
Sean was very down to earth.
Sean was very down to earth. Showed us different vehicles we were interested in to compare. He was always courteous and polite and made the car shopping process easier. Sean wa the reason we bought from Sullivan Joe was also fair in dealing with us and was polite during our negotiations.
Apr 23, 2025
They have an efficient kind, courteous knowledgeable on
They have an efficient kind, courteous knowledgeable on time and welcome me each time I come in regardless whether it’s just ask a question where do you get service on my vehicle?
Apr 15, 2025
Devin was knowledgeable, professional, and genuinely
Devin was knowledgeable, professional, and genuinely helpful—made the car-buying process smooth and stress-free
Camryen Mingee
Finance Manager
Sep 21, 2026
This is the worst experience I have ever had purchasing a
This is the worst experience I have ever had purchasing a car! They would not tell me what the figures were being presented to the bank only what the payment woud be. The truck we traded in was not paid off in a timely manner. The vehicle they sold us ended up having numerous issues. We did not actually take possession of the vehicle until 1 and 1/2 months later. Most of the time it was sitting in the partking lot. If you ask me they should make 1 if not 2 payments on the vehicle since we did not have it during that time.
Sep 01, 2026
Princess handled our trade-in beautifully.
Princess handled our trade-in beautifully. We came into Sullivan's yesterday just looking for options for trading in our older vehicle. We ended up buying a 2024 GMC Terrain. She was very helpful, courteous and knowledgeable. We couldn't be happier.
Aug 26, 2026
They do good work, and it done on time.
They do good work, and it done on time. They communicate with you about service
Aug 07, 2026
I recently purchased a vehicle from Sullivan GMC Buick
I recently purchased a vehicle from Sullivan GMC Buick and it was a great experience. Jay Tracey was patient with me and helped me locate the vehicle I wanted. Daniel Antonino processed the deal and stayed late to go over the vehicle with me. Camryen Mingee was helpful and knowledgeable with the different extended warranties. Overall, everyone was very professional, very personable and Zach Ellis oversaw every step. It was a refreshing experience and I would highly recommend.
Aug 05, 2026
Adding warranties without permission .
Adding warranties without permission . Too much money and confusion. First one price and at the end a higher price
Marc Perez
Service Advisor
Sep 18, 2026
Completed the job and gave the completed check list my
Completed the job and gave the completed check list my after oil change! Chevrolet wildwood stopped doing this. Now a GMC fan.
Sep 18, 2026
Did my oil change but did not give me a receipt they said
Did my oil change but did not give me a receipt they said they would mail it to me but I didn’t get it had to call to get a email, no paper receipt, also did not notice mail in rear tire
Sep 13, 2026
Friendly, very courteous and even delivered my truck to
Friendly, very courteous and even delivered my truck to me at the end of the service
Sep 11, 2026
Marc was great and gave great customer service.
Marc was great and gave great customer service. Thank you for all your help. Greatly appreciated it!
Aug 30, 2026
Overpriced service department it should not cost 588.
Overpriced service department it should not cost 588.00 for an oil change and tire rotation.
Daniel Antonino
Certified Sales & Leasing Professional
Sep 28, 2026
Daniel helped me purchase my first brand new car- He made
Daniel helped me purchase my first brand new car- He made it as quick and simple as possible. Thanks Daniel!
Sep 25, 2026
Honestly went in with what other dealers called a
Honestly went in with what other dealers called a impossible task and the team came together and made my want a reality. I am super thankful for Daniel, Timmy and the rest of the team that helped me out.
Aug 15, 2026
Went in to purchase a 2023 Acadia we had seen online.
Went in to purchase a 2023 Acadia we had seen online. The vehicle was as advertised, in great shape, low mileage, and clean. Daniel Antonio was awesome and attentive. Finance worked with us even though we've had a bankruptcy recently and made sure our price and payment were within our needs. Great experience all the way around. We will definitely be back for our next vehicle purchase.
Aug 07, 2026
I recently purchased a vehicle from Sullivan GMC Buick
I recently purchased a vehicle from Sullivan GMC Buick and it was a great experience. Jay Tracey was patient with me and helped me locate the vehicle I wanted. Daniel Antonino processed the deal and stayed late to go over the vehicle with me. Camryen Mingee was helpful and knowledgeable with the different extended warranties. Overall, everyone was very professional, very personable and Zach Ellis oversaw every step. It was a refreshing experience and I would highly recommend.
Aug 02, 2026
This was, without a doubt, the best vehicle-buying
This was, without a doubt, the best vehicle-buying experience we’ve ever had! 🙌 From the moment we walked into Sullivan GMC in Ocala, we were treated with professionalism, honesty, and respect. Daniel Antonino was absolutely outstanding. He was knowledgeable, patient, and never once made us feel pressured. He took the time to answer every question we had and made sure we were comfortable throughout the entire process. It was such a refreshing experience to work with someone who genuinely cared about helping us find the right truck instead of just making a sale. A big thank you as well to Camryen in Finance. Everything was explained clearly, the paperwork was quick and seamless, and there were absolutely no high-pressure upsells—just honest, straightforward service. We also want to recognize Zach, the General Manager, for running such an incredible dealership. It’s obvious that customer satisfaction is a top priority, and it shows in every interaction. If you’re looking for a dealership that values integrity, transparency, and exceptional customer service, Sullivan GMC in Ocala is the place to go. We absolutely love our new GMC Sierra 2500 Denali and couldn’t be happier with the entire experience. We will gladly recommend Daniel, Camryen, Zach, and the entire Sullivan team to all of our family and friends! Thank you SO much. Steve and Tina Mervolion
Alexus Grace
Certified Sales & Leasing Professional
Aug 22, 2026
Sullivan Buick is great.
Sullivan Buick is great. I've leased 4 Suvs here and everyone I work with is very professional and friendly
Aug 12, 2026
Alexis and her team were very professional and helped me
Alexis and her team were very professional and helped me to walk out with a new car, which I love!
Apr 06, 2026
They did a good job, the salespeople, both of Them.
They did a good job, the salespeople, both of Them. I came on a Day that the first contact person was not there and Alexus filled in for Matt and as the Yukon was delivered to the Dealership, Matt was able to finish the deal . I thought that is what a team is all about. Jeff the sales manager was great to deal with Thanks Joe
Mar 04, 2026
Thank you all involved in assisting me with my new
Thank you all involved in assisting me with my new vehicle, and can’t be more happier!
Feb 04, 2026
Great experience, totally recommended.
Great experience, totally recommended. If you want to make business with a serious Dealer the Sullivan is your best choice!!
Brandon Lea
Certified Sales & Leasing Professional
Sep 21, 2026
This is the worst experience I have ever had purchasing a
This is the worst experience I have ever had purchasing a car! They would not tell me what the figures were being presented to the bank only what the payment woud be. The truck we traded in was not paid off in a timely manner. The vehicle they sold us ended up having numerous issues. We did not actually take possession of the vehicle until 1 and 1/2 months later. Most of the time it was sitting in the partking lot. If you ask me they should make 1 if not 2 payments on the vehicle since we did not have it during that time.
Aug 10, 2026
Professional and friendly!
Professional and friendly! Brandon, Zach and Cameron were helpful, answered questions, provided options and made this a very good experience. Almost all of the staff were warm and welcoming. Thank you Sullivan Buick!
Jul 25, 2026
Very slow for me to pay cash for the truck.
Very slow for me to pay cash for the truck. I had to follow up on the agreed upon repairs. Your price for the displayed bed cover was over 1,000 dollars more than a local retail site. Brandon and Brittany were a better part of the experience.
Jul 21, 2026
Everyone was very nice and helpful.
Everyone was very nice and helpful. This is the fifth or sixth car I have purchased from you. So the service was great or I would not been coming back .
Jun 04, 2026
There are great people that work at the dealership.
There are great people that work at the dealership. GREAT VALUE, Excellent and easy buying process. Thank you for the perfect deal on the perfect car.
Timi Thomas
Sales Manager
Sep 25, 2026
Honestly went in with what other dealers called a
Honestly went in with what other dealers called a impossible task and the team came together and made my want a reality. I am super thankful for Daniel, Timmy and the rest of the team that helped me out.
Aug 23, 2026
I have been treated with A-1 service since I purchased my
I have been treated with A-1 service since I purchased my Canyon from Sullivan. I am in the market for a full-size truck but will wait until Sullivan finds what I am looking for. The reason is because of all of the people at Sullivan especially Brittany in service.
Jul 28, 2026
Timi Thomas made our car buying experience a great one!
Timi Thomas made our car buying experience a great one! She went above and beyond to help us with everything! Even calling us after the sale to make sure everything was ok.
Jul 11, 2026
On time appts.
On time appts. Pleasure to help you. Always helpful and cheerful. Always have a smile to assist you.
May 27, 2026
The service was great from the moment i called about my
The service was great from the moment i called about my vehicle from the previous month i spoke with the general manager zack he took time out his schedule to listen to the issue i was having and asked questions and took care of the issue and i can't forget the sales rep timi Thomas her amazing skills and expertise was great im highly satisfied
Antoinette Tipton
Assistant Service Manager
Sep 18, 2026
Completed the job and gave the completed check list my
Completed the job and gave the completed check list my after oil change! Chevrolet wildwood stopped doing this. Now a GMC fan.
Aug 03, 2026
The service department and manager were the BEST ever!
The service department and manager were the BEST ever! Efficient and polite with great communication.
May 08, 2026
Always a pleasant experience at Sullivan Buick.
Always a pleasant experience at Sullivan Buick. People are very friendly and makes me feel welcome and part of "the team"! Very professional. Highly recommend Sullivan Buick for your automobile needs.
Aug 03, 2025
Every person on the floor or on services good people
Every person on the floor or on services good people they tack to you as a family,i love my Sullivan Deadly 💝
Jul 02, 2025
They were able to get my truck fixed and back to me the
They were able to get my truck fixed and back to me the same day with communication throughout the day.
Jay Tracey
Inventory Allocation Manager
Aug 09, 2026
Sullivan Buick has always been very professional and
Sullivan Buick has always been very professional and great to me. Thank you Manager Zach and Jay Tracey for taking care of all of my 2021 Buick Envision needs. You are the best!!
Jul 20, 2026
Alex was helpful and the service was great!
Alex was helpful and the service was great! My car was ready as promised and the waiting area was comfortable.
Dec 10, 2025
The salesman and finance manager were great!
The salesman and finance manager were great! My daughter had a firm payment she needed to stay within, they weren’t able to make the car she hoped to get work but suggested another car that she liked and fit into her budget. Thank you to both of them for listening to her, she loves the car!!
Oct 29, 2025
EXCELLENT EXPERIENCE- the entire team was eager to work
EXCELLENT EXPERIENCE- the entire team was eager to work with us and was very patient to make things happen for us. Even delivered the vehicle several hours away, They did everything to make the deal work for us.
Tony Ruiz
Finance Manager
Aug 23, 2026
I have been treated with A-1 service since I purchased my
I have been treated with A-1 service since I purchased my Canyon from Sullivan. I am in the market for a full-size truck but will wait until Sullivan finds what I am looking for. The reason is because of all of the people at Sullivan especially Brittany in service.
Aug 22, 2026
Sullivan Buick is great.
Sullivan Buick is great. I've leased 4 Suvs here and everyone I work with is very professional and friendly
Aug 15, 2026
Went in to purchase a 2023 Acadia we had seen online.
Went in to purchase a 2023 Acadia we had seen online. The vehicle was as advertised, in great shape, low mileage, and clean. Daniel Antonio was awesome and attentive. Finance worked with us even though we've had a bankruptcy recently and made sure our price and payment were within our needs. Great experience all the way around. We will definitely be back for our next vehicle purchase.
Jacqueline Miller
Parts Specialist
Jul 09, 2026
Friendly and helpful.
Friendly and helpful. Knew her job and make it easy to get the vehicle done.
Jun 30, 2026
Very friendly.
Very friendly. Listens to you the customer. Keeps a good line of communication with you. Easy to schedule appointments when needed. Eager to help!!
John Terpstra
Parts Specialist
Jun 12, 2026
Quick service, great service manager and great service
Quick service, great service manager and great service advisor would reccomend. Will definitely return here
Sep 21, 2025
Just bought a truck from Rich, very knowledgeable about
Just bought a truck from Rich, very knowledgeable about product, great experience, I would highly recommend this dealer!
Daniel Sherwood
Parts Specialist
Jun 04, 2026
There are great people that work at the dealership.
There are great people that work at the dealership. GREAT VALUE, Excellent and easy buying process. Thank you for the perfect deal on the perfect car.